Payment Policy

At Vylos, we are committed to providing a seamless, encrypted, and highly secure checkout experience for all our customers across the United States. We utilize trusted payment gateways to ensure your personal and financial information is always protected.

1. Accepted Payment Methods
To guarantee a safe and efficient checkout process, we currently accept the following secure payment methods:

  • PayPal
  • Venmo

2. Payment Restrictions
To maintain our strict security standards and streamline order processing, we do not accept the following forms of payment:

  • Cash on Delivery (COD)
  • Personal Checks
  • Direct Bank Transfers
  • Money Orders

3. Payment Currency
Transparency is key to our pricing. All products listed on our website, as well as the final charges calculated at checkout, are processed strictly in US Dollars (USD $). There are no hidden currency conversion fees on our end.

4. When Will I Be Charged?

  • Payment Capture: Your payment is securely captured immediately at the time you place your order.
  • Order Confirmation: Once your checkout is successfully completed and the full order amount is charged, you will instantly receive an automated order confirmation email containing your receipt.
  • Order Processing: We will only begin processing and packing your order for shipment after your payment has been successfully confirmed and cleared.

5. Payment Security & Data Protection

  • Your online security is our absolute highest priority. Vylos is proudly hosted on Shopify, a platform certified Level 1 PCI DSS compliant.
  • SSL Encryption: All payment data and personal details are transmitted using advanced SSL (Secure Socket Layer) encryption technology.
  • No Data Storage: We do not store, view, or have any access to your full credit card numbers, CVV codes, or private banking details on our servers.
  • Secure Gateways: All financial transactions are processed directly and securely by PayPal through their industry-leading, fraud-protected banking systems.

6. Billing Verification
For your protection, please ensure that your billing information exactly matches the details held by your payment provider. If our automated fraud prevention systems flag an order due to mismatched information, the order may be temporarily delayed or cancelled to protect the cardholder from unauthorized charges.

7. Refunds Process
All refunds are handled strictly in accordance with our official Refund & Return Policy. Once your return is received and your refund is approved, the funds will be processed within 7 business days. Please note that all approved refunds are credited back exclusively to the original payment method used during the checkout process.